Privacy Policy

1. Quick Reference

This policy is organized into the topics below. You can scroll through it in order or jump to the section most relevant to you.

• Who this policy applies to and what it covers
• What we collect and why
• Your choices about sharing personal information
• Information collected when you place an order
• Updating or correcting your information
• Cookies, analytics, and advertising preferences
• Email and other electronic communications
• Security and tips for protecting yourself
• A note for parents and guardians
• Links to other websites
• Changes to this policy
• How to reach us
• Additional disclosures required by state privacy laws

2. Who and What This Policy Covers

This policy applies to anyone who visits our website or other online properties and shares personal information with us in the process. By "personal information" we mean information that identifies you or that could reasonably be linked to you. The goal of this policy is to be clear about what we gather, how we use it, and the safeguards we put around it.

3. Information We Collect and How We Use It

We try to keep the data we collect to what we actually need. The next two subsections walk through what is gathered automatically and what you might choose to share with us.

3.1 Information gathered automatically when you browse

If you only read pages or download materials from our site, our servers still log a few technical details that help the site function and help us understand how it is being used. Those details include:

• Your IP address, used so that page responses reach the correct device.
• Basic information about the browser and device you are using.
• The date and time of your visit.
• The pages, files, or services you accessed.
• The referring URL, if a link from another site brought you to ours.

On its own, this information is not used to identify you. We use it to keep the site running well, to spot problems, and to make ongoing improvements for the benefit of customers and visitors.

3.2 Information you choose to share with us

If you go beyond browsing, for example, by submitting a form, completing a transaction, joining a survey, or contacting us, we may also receive:

• Your email address and the contents of any messages you send us.
• The contents of live chats with a Succinctive team member through our site.
• Information you share when you respond to a survey or take part in a contest, sweepstakes, or other promotion.
• Information you provide when you set up an account.
• Anything you enter into one of our online forms, including sample requests, marketing inquiries, business credit applications, newsletter sign-ups, and order forms.

We use this information to respond to you, deliver what you have requested, address questions or concerns, and improve our services. If you have an account, we may also use it to send you marketing communications and product surveys, and to pre-fill familiar fields so you do not have to retype them on future orders.

We hold the information we collect for as long as we reasonably need it for legitimate business purposes, or longer where the law requires.

3.3 How we share information

We sometimes share information you provide with other parties when needed for a legitimate business reason, such as fulfilling an order.

Like most online and catalog sellers, Succinctive relies on outside companies to handle specific tasks for us, examples include order fulfillment, package and mail delivery, address verification, payment-card processing, and research that helps us improve what we offer. These providers receive only what they need to perform their job and are required by contract not to use the information for any other purpose. You can opt out of these uses at any time, although doing so may limit our ability to deliver the services you have asked for or to process your orders (see Section 12).

We may share your name and mailing address with carefully reviewed partners for marketing purposes. We do not share email addresses, phone numbers, or payment or financial information for those marketing purposes. Section 13 has additional details about the categories of personal information we collect, share, and "sell" under state privacy laws.

4. Personal Information and Your Choices

Sharing personal information online is always your decision.

"Personal information" generally means information that is, or could reasonably be, tied to a specific person, things like a name, mailing address, or phone number. As noted above, none of that is collected automatically when you browse our site; it only reaches us when you choose to provide it.

You can choose not to email us, take a survey, or fill in an online form. You can also reach us by mail using the contact details in Section 12. Opting out of those activities online will not stop you from browsing or downloading content available on the site.

If we receive a subpoena, court order, or similar legal demand, your personal information may be disclosed in connection with that process, and we may not be able to give you advance notice.

5. Information Collected with Orders and Transactions

If you request information, buy a product, or subscribe to a service through our site, we will ask you to complete an order or request form. That form gathers what we need to complete the transaction, including payment details (such as a credit-card number and expiration date) and your contact, billing, and shipping information. We use what you provide to deliver what you ordered and to collect payment.

Payment-card details are passed to the issuing institution and to our payment processor to complete your transaction. Succinctive does not control how those third parties use the information they receive. To help protect you, payment-card details are collected and stored using encryption.

6. Reviewing and Correcting Your Information

You can ask about the personal information we hold about you using the contact details in Section 12. If you believe any of that information is inaccurate, you can ask us to correct it by emailing or writing to us with enough detail to show what is wrong. We will take reasonable steps to confirm your identity before granting access or making changes.

If your information changes, you can update or remove it by editing your account profile, and you can opt out of certain communications from us (see Section 12). Keeping the information we hold about you accurate helps us serve you better.

7. Cookies, Analytics, and Advertising Choices

To make the site work and to keep improving it, we and our service providers use cookies and similar technologies to gather aggregated information, remember your preferences, personalize what you see, and measure how well our content and ads perform. Cookies are small files that your browser stores on your device. We mainly use them to assign and recognize a randomly generated identifier.

Categories of cookies we use

Strictly necessary

Required for core site features such as remembering your privacy choices, keeping you signed in, or processing a form submission. You can configure your browser to block them, but parts of the site may not work properly. They do not store information that identifies you personally.

Performance

Allow us to count visits, identify traffic sources, and understand which pages are most and least used so that we can keep improving the site. The information collected is aggregated and does not identify individual visitors.

Functional

Enable enhanced features and personalization. They may be set by us or by third-party providers whose features we have built into our pages. Disabling them can break some on-site features.

Targeting

May be set on our site by advertising partners. They can be used to build a profile of your interests and show you more relevant advertising on other websites. They do not store information that directly identifies you, but they uniquely recognize your browser and device. Disabling them means you will see less targeted advertising.

Our systems do not currently respond to browser "Do Not Track" signals. You can disable certain tracking by turning off cookies in your browser, although doing so may affect your experience on our site.

We do not use cookies to collect or share information with third parties for the purpose of serving interest-based or behavioral advertising online. To learn more about interest-based advertising or to manage your preferences, you can use the opt-out tools provided by the Digital Advertising Alliance (optout.aboutads.info) or the Network Advertising Initiative (optout.networkadvertising.org).

8. Electronic Communications

When you visit our site or send us an email, you are communicating with us electronically and consent to receive electronic communications from us in return. We may communicate with you by email or by posting notices on our site. To help us improve the relevance of our messages, we may receive a confirmation when you open emails from us, if your device supports it. If you would prefer not to receive marketing emails from us, please use the unsubscribe link in any of our marketing messages or contact us.

9. Security and Social Media

We use reasonable safeguards designed to protect the integrity of our site, prevent the corruption of data, and limit unauthorized access to our systems. Even with these measures, you should keep in mind that any information transmitted online could be intercepted, collected, or misused by a third party. No system can guarantee that information sent over the internet will be completely secure, and by transmitting information to us you accept that we cannot warrant the security of that transmission.

You can also help protect your information by choosing a strong, unique password and not reusing it on other sites; not sharing your password with anyone else; signing out of your account before stepping away from a shared device; and closing your browser when moving between websites.

10. A Note for Parents and Guardians

Our website is designed for a general audience and is not intended to collect information from minors. While we do not target our site to children, it is possible that minors may visit it and have basic technical information collected automatically (see Section 3). We do not knowingly collect personal information from anyone under the age of thirteen (13). If we learn that we have received personal information from a child under 13, we will delete that information from our records consistent with applicable law.

11. Links to Other Sites

This policy applies only to Succinctive's sites. Our pages may link to third-party websites and to social-media platforms where Succinctive maintains a presence. We are not responsible for the content of those other sites and are not liable for any damages arising from them. Links are provided as a convenience. When you follow a link to another site, you leave a Succinctive site, this policy stops applying, and the destination site's privacy policy takes over. We encourage you to review that policy before sharing any personal information.

12. How to Reach Us

To update your personal information, submit an opt-out request, or ask a question about this Privacy Policy, please contact us.

13. State Privacy Disclosures

This section provides information required by certain state privacy laws regarding our handling of personal information, whether collected online or offline. It is intended to satisfy those legal requirements. It does not address publicly available information lawfully made available through government records, or other personal information that is exempt under applicable law.

For purposes of this section, "personal information" is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.

13.1 Sources of Personal Information

How we collect, use, and disclose personal information depends on how you interact with us. As described in Section 3, we may receive personal information from sources such as:

• you, directly;
• advertising networks and partners;
• event sponsors;
• data analytics providers;
• social networks;
• operating systems and platforms;
• government entities;
• business customers; and
• service providers.

13.2 Right to Opt Out of "Sale"

You can opt out of our "sale" of your personal information through the contact form or by using the preference manager on our website.

13.3 Categories Collected, Disclosed, and Sold

Although we do not exchange personal information for cash, we may make certain categories available in order to receive certain benefits or services. Where the table indicates that we sell information, that disclosure supports our direct-mail marketing programs. Sharing this information helps Succinctive and other advertisers identify potential customers more effectively.

13.4 Sensitive Personal Information

13.5 Your Rights

• Right to opt out. You can opt out of the "sale" of your personal information.
• Right to opt in. We do not knowingly collect or sell personal information about anyone we know to be under the age of 16 without obtaining the required opt-in consent.
• Right to correct. You can ask us to correct inaccurate personal information we hold about you.
• Right to limit. You can ask us to limit our use or disclosure of sensitive personal information.
• Right to know. Up to twice per year and subject to legal exemptions, you can ask us to provide information about how we have handled your personal information in the prior 12 months, including:
  • the categories of personal information we collected;
  • the categories of sources from which we collected it;
  • our business and commercial purposes for collecting and selling it;
  • the categories of third parties to whom we disclosed personal information for a business purpose or sold it;
  • the categories of personal information we disclosed for a business purpose or sold; and
  • a copy of the specific pieces of personal information we have collected about you.

13.6 Submitting a Request

To exercise any of the rights above, please reach out through our contact form or use the preference manager on our website. We will respond to verifiable requests as required by law.

To opt out of "sales" of your personal information, you can also use the same form or the preference manager.

When we receive a request, we take steps to verify it by matching the information you provide with what we already have on file. To verify your request, you may need to complete all required fields on our webform or otherwise provide us with the information needed.

In some cases we may ask for additional information so that we can verify your request or fulfill it. If we are unable to verify your request, we will let you know.

An authorized agent may submit a request on your behalf using the same form; the agent will need to provide proof of authorization, and we may also ask you to verify your identity directly and confirm the agent's authority.

13.7 Right to Non-Discrimination

Applicable law prohibits us from discriminating against individuals for exercising their privacy rights and places conditions on any financial incentives offered in connection with personal information. We do not currently offer any such incentives.

For more information about our privacy practices, please contact us using the details in Section 12.

13.8 California "Shine the Light" Disclosure

Under California Civil Code § 1798.83 ("Shine the Light"), California residents who provide certain personal information may request, free of charge, information about the personal information (if any) we have shared with third parties for those third parties' own direct-marketing use. Such requests may be made once per calendar year for sharing in the prior calendar year. To submit a request, please contact us, indicate that you are a California resident, and include your current California address.

14. Updates to This Policy

We may update this Privacy Policy from time to time by revising the version posted on our site. Please check this page periodically so you remain familiar with our current privacy practices. The "Effective" date at the top of the policy reflects the most recent update.